Soon after an injury, the worker’s compensation insurance provider of your employer will assign an adjuster, whose duty is to investigate your claim. Under the law, the adjuster must investigate your claim in good faith. That means that he must undertake a complete investigation, and must not investigate the claim with the sole purpose of preparing objections to the claim. Unfortunately, that is very often what adjusters do. Keep this in mind during your dealings with the adjuster.
That doesn’t mean that you lie to the adjuster, however. Be honest with the adjuster, and provide accurate information about the injury and how it occurred. However, remember that the adjuster is an employee of the insurance company, and insurance companies profit only when they can lower the value of claims.
Your insurance adjuster will be looking for evidence that your injuries are not as serious as you claim they are, or that they are not the result of a work activity. Cooperate with the adjuster, and provide all medical information required. If the adjuster wants specific documents related to your care, or wants more information about your medical history, speak to a worker’s compensation attorney in Los Angeles about what to do next.
Remember, if you have doubts about how to deal with your insurance claims adjuster, it is best to speak to a worker’s compensation attorney in Los Angeles.